Privacy Policy
Effective Date: September 16, 2025
Last Updated: September 16, 2025
The Social Turbo (“TST,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.thesocialturbo.com (the “Website”) or use our services (the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Data Controller & Contact Information
The data controller responsible for your personal data is:
The Social Turbo (TST)
California, United States
📧 Email: support@thesocialturbo.com
If you are located in the European Union, the United Kingdom, or other jurisdictions with data protection laws, we may appoint a local representative or Data Protection Officer as required.
2. Definitions
For the purposes of this Privacy Policy:
- “Personal Data” means any information relating to an identified or identifiable individual.
- “Usage Data” means data automatically collected when using the Services (e.g., IP address, browser type, time on page).
- “Cookies” are small files stored on your device that track and save usage information.
- “Service Provider” means any third party that processes data on behalf of TST.
- “You” means the individual user, or the company/legal entity on whose behalf the Services are accessed.
3. Information We Collect
Personal Data You Provide
We may collect the following information when you interact with us:
- First and last name
- Email address
- Phone number
- Billing and payment details
- Mailing address
- Job title (if provided)
Sensitive Data (Optional)
We do not generally collect sensitive data (such as race, ethnicity, political opinions, or health data). If you voluntarily provide such information (e.g., demographics), we will process it only with your explicit consent or where legally required.
Automatically Collected Data (Usage Data)
When you use our Website or Services, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Pages visited, links clicked, time spent
- Referring website or campaign source
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Enable website functionality
- Enhance security
- Analyze traffic and usage trends
- Deliver relevant advertising
- Deliver relevant advertising
For more details, see our [Cookie Policy].
4. How We Use Your Information
We use your data only when we have a lawful basis under applicable laws:
- Performance of a Contract: To manage accounts, process transactions, and deliver Services.
- Consent: For marketing, analytics cookies, or processing sensitive data.
- Legal Obligations: To comply with tax, fraud prevention, and regulatory requirements.
- Legitimate Interests: To improve Services, maintain security, personalize content, and understand usage patterns (unless your rights override these interests).
5. How We Share Your Information
We do not sell or rent your personal data. We may share it only with:
- Service Providers: Payment processors, cloud hosting, analytics platforms, and email service providers.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- Affiliates & Partners: Only where necessary, under confidentiality and consistent with this Policy.
- Legal Authorities: Where required by law, court order, or to protect rights, safety, or security.
- With Your Consent: For example, when connecting your TST account with third-party services.
All third parties are required to implement appropriate safeguards to protect your information.
6. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy:
- Account/profile data: Until your account is deleted.
- Billing and payment records: Up to 7 years (legal/tax compliance).
- Marketing data: Until you opt out.
- Usage data: Up to 2 years (analytics/security).
We securely delete or anonymize data when no longer needed.
7. International Data Transfers
Your data may be stored and processed in the United States or other countries where TST or its service providers operate.
If you are in the EU/UK, we implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission.
- Additional security and privacy measures to protect transferred data.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your data.
- Correction: Fix inaccurate or incomplete data.
- Deletion (“Right to be Forgotten”): Request erasure of your data.
- Restriction: Limit how your data is processed.
- Objection: Opt out of processing, including marketing.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Where processing is based on consent.
- Opt-Out of Sale/Sharing (CCPA/CPRA): California residents may request that we not sell or share their personal data.
- Non-Discrimination: Exercising privacy rights will not result in reduced service.
📧 To exercise rights, contact us at support@thesocialturbo.com. We may verify your identity before fulfilling requests.
9. Data Security
We use industry-standard safeguards to protect your data, including:
- Encryption (in transit and at rest)
- Access controls and authentication
- Firewalls and intrusion detection
- Regular monitoring, audits, and vulnerability testing
While no method is 100% secure, we maintain best-practice technical and organizational measures to minimize risk.
10. Children’s Privacy
- We do not knowingly collect data from children under 13 (U.S. COPPA) or under 16 (EU/UK GDPR).
- If we become aware of such a collection, we will delete the data immediately.
- Parents or guardians may contact us if they believe a child has submitted information without consent.
11. Links to Third-Party Websites
Our Services may link to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will:
- Notify you via email and/or prominent notice on our Website.
- Indicate the “Last Updated” date at the top.
- Obtain renewed consent if required by law.
13. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy, contact us: